Why don’t you have a green book when buying a car? Frequently Asked Questions about Parsing Vehicle Registration Certificates
Recently, many netizens have been discussing on social platforms and car forums the issue of "why there is no greenback after buying a car." The vehicle registration certificate (commonly known as the "green book") is an important legal document of vehicle ownership. Its absence may affect subsequent transfers, mortgages and other operations. This article will combine the hot data of the entire network in the past 10 days to analyze the reasons and solutions behind this phenomenon.
1. Why is there no green copy after buying a car?
According to feedback from netizens and industry analysis, the main reasons for the lack of green books include:
| Reason type | Proportion | Specific instructions |
|---|---|---|
| Car loan | 68% | Mortgage to bank/financial institution |
| 4S store delays | twenty two% | Process delays or illegal seizures |
| Re-issuing | 7% | The certificate is lost and is being replaced. |
| other | 3% | If the car purchase procedure in another place is not completed |
2. Inventory of hot cases (last 10 days)
| platform | Case description | Solution |
|---|---|---|
| The car owner did not receive a greenback after purchasing the car for 3 months, and found that the 4S store had illegal mortgages | Complain to the market supervision department and then resolve it | |
| Tik Tok | New energy vehicle owners don’t know that they need to apply for a green certificate separately | The vehicle management office will apply online and then mail it. |
| car home | Financial institutions delay returning green notes after loan settlement | Complaints to the China Banking and Insurance Regulatory Commission will be resolved within 3 working days. |
3. How to obtain a green book? Situation handling guide
1.Car loan: After repaying the loan, you need to obtain a "Loan Settlement Certificate" from the financial institution, bring your ID card to the vehicle management office to go through the mortgage release procedures, and the green book will be stamped with a "Mortgage Release" stamp and returned.
2.4S store delays: According to Article 14 of the "Measures for the Administration of Automobile Sales", dealers shall not detain vehicle documents without reason. Rights can be safeguarded through the following channels:
| Complaint channels | Acceptance time | success rate |
|---|---|---|
| 12315 platform | Within 7 working days | 81% |
| Local DMV | 3-5 working days | 89% |
| legal action | 1-3 months | 95% |
3.Reissue process: If the green copy is lost, you need to prepare the following materials and go to the vehicle management office to apply for it:
4. Special reminder
1. New energy vehicle green books should be noted: some cities implement electronic registration certificates, which can be inquired through the traffic control 12123 APP;
2. Green copy status during the mortgage period: The second page of the registration certificate will indicate the mortgage information, including the name of the mortgagee and the mortgage date;
3. Be wary of the “green loan” trap: Recently, illegal loans in the name of green loan have appeared, with annual interest rates as high as 300%.
According to data from the vehicle management department, the number of applications for reissue of motor vehicle registration certificates nationwide in 2023 will increase by 37% year-on-year, of which 42% will be reissued due to loan disputes. It is recommended that when purchasing a car, you must sign a written agreement to specify the handover time of the green book, and keep relevant documents to protect your own rights and interests.
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